1. Introduction
Thank you for choosing aiart2oil for your AI-generated art conversion services. We strive to ensure our customers are satisfied with their purchases. This Refund and Returns Policy outlines the conditions under which we accept returns and issue refunds.
2. Refund Eligibility
Refunds are available under the following conditions:
- Service Quality Issues: If you believe that the service provided does not meet the quality standards promised or is significantly different from what was advertised.
- Technical Errors: If there was an error in processing your order due to a technical issue on our end.
3. Return Process
If you wish to request a refund, please follow these steps:
- Contact Us: Reach out to our customer service team at [your-email@example.com] within [number of days] of receiving your artwork. Please include your order number and a detailed description of the issue.
- Provide Evidence: You may be required to provide evidence (such as screenshots or photographs) that clearly demonstrate the issue with the artwork or service provided.
4. Refund Processing
Once your request is received and reviewed:
- We will notify you of the approval or rejection of your refund request.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.
5. Non-Refundable Items
Please note that we do not offer refunds under the following circumstances:
- If the artwork has been modified, altered, or used in any way after delivery.
- If you change your mind or are dissatisfied with your choice of image.
6. Policy Changes
We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page, and the date at the top of the page will be updated accordingly. Please review this policy periodically for updates.